Location
Woodward – Delaware
222 E William St, Delaware, OH 43015
Full-Time: $17.00 per hour
Must be 21+
Role Summary
The Product Specialist provides knowledgeable, friendly, and compliant service, offering personalized recommendations and smooth checkout experiences. They support sales, orders, and merchandising while keeping the store welcoming, well-presented, and fully compliant.
Key Responsibilities
Product Knowledge & Customer Education
- Maintain knowledge of all products, including Woodward Fine Cannabis and Ember products
- Educate customers on product differences, characteristics, and proper use in compliance with state and local regulations
- Stay updated on new products, inventory changes, and share insights with team members
Sales, Orders & Merchandising
- Process transactions and fulfill online/ in-store orders accurately and efficiently using POS systems
- Provide personalized product recommendations and support a high-quality customer experience
- Maintain stocked and organized product displays presented according to merchandising and brand standards
Inventory Awareness & Menu Accuracy
- Report inventory or menu discrepancies and customer feedback to leadership
Compliance & Cash Handling
- Verify customer ID and medical recommendations as required by law
- Reconcile cash drawers and follow all cash-handling procedures under management supervision
- Maintain compliance with all regulations and company policies
Store Support
- Perform opening/closing duties, restocking, and cleaning tasks
- Maintain a clean, organized, and professional retail environment
- Support operational readiness, teamwork, and floor efficiency during shift
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: On-site
Woodward – Delaware
222 E William St, Delaware, OH 43015
